FAQ,s

Where is my order?

When the order is dispatched the tracking number is send through SMS. you can always copy that tracking number and check it on leopard website.

What if I need to change my order?

You can always replace the item you want before it is shipped. Please call 03341909091 to change the item.

What payment methods do you accept?

Bank Transfer / Cash On Delivery

Can I return or exchange something? How do I do that?
Please visit our Return policy page for complete information. 

What if my items are damaged or defective?
We work hard to bring you great quality, but we know we’re not perfect. If you ever receive a damaged or defective item, please let us know at 03341909091 within 3 days of receipt of your order.

How do I exchange an Item?

Contact our customer support. You can access the full information by visiting our Contact Us page.

How much do you charge for shipping?

Currently, epees offers its own shipping service, and to better serve our customers, we provide free delivery!

I am interested in buying a product that is not available anymore, what can I do?

You can always contact us on WhatsApp 03341909091 or at epeesstores@gmail.com to get update on it.